frequently asked questions
Yes, you can order up to six months in advance. You enter your delivery/pickup date as part of checkout.
For Wedding Cakes we take orders up to two years in advance.
If you are ordering one of our regular cakes order via the website.
If you'd like a custom cake please send an email to firstname.lastname@example.org
Unfortunately our order confirmations often end up in your junk/spam folder.
If you still can't find it and want to check we've got your order drop us a line to email@example.com including the email address you ordered with.
If you need to know what notifiable allergens are in your cake you can either request this information by phone on 01225 444465, by email to firstname.lastname@example.org or by asking your delivery driver at the time of delivery.
They will last a good four days in the fridge, they do need to be kept refrigerated.
Home Freezing- they need to be in an air tight container and can be kept in the freezer for three months. You should remove any fresh fruits from the top of the cake before freezing.
Yes, they need to be in an air tight container and can be kept in the freezer for three months. You should remove any fresh fruits from the top of the cake before freezing.
Yes, we have a great and ever expanding range of vegan cakes, take a look at the Vegan Options section on the menu.
Yes, we have a great and ever expanding range of gluten free cakes, take a look at the gluten free section on the menu.
No, all our cakes, cupcakes and bouquets are alcohol free and do not contain any pork products including any gelatine. Our cakes are halal.
Yes, you chose this option as you checkout, you can also tell what time you want to collect.
You can find us at:
132 Walcot Street, Bath, BA1 5BG.
Yes, you choose your delivery date as part of checkout.
Yes, we deliver to all the boarding schools in our area.
Please be aware that boarding houses are often not staffed during the day, or we are not allowed access.
Therefore we'll usually have to deliver to school reception, please ensure your child's house parent is expecting to look for a delivery.
Yes, we deliver to all the campuses in our delivery area (Bath, Bristol and SN postcodes). Please ensure you include the contact number of the recipient in your order, we cannot enter the buildings so they have to come down to receive their delivery.
No, we know lots of our deliveries are gifts so we never include any pricing information with deliveries. If you need an invoice please drop us a email request.
If you need your cake for a party or event which is before your delivery time, why not have the cake delivered the day before? All our cakes keep well in the fridge. We are unable to give early deliveries.
Unfortunately due to the constant increase in price of fuel and staff costs we have had to make the difficult decision to reduce our delivery area. You can collect from our shop.
No, because our cakes are fresh we can't accept returns. But if you have any problem or question about your cake contact us.
cant find what you are looking for?
Message us with the quick form below or call 01225 444465